Product / UX
Selected product & UX work
Every project here is the same problem in a new form: a system too complex to trust at a glance, and someone who has to act on it and answer for the outcome. An AI that can't show its work. A workflow with too many states. A high-stakes process where the wrong move is costly. My job is to make it legible.
01The trust layer for an agentic sales system
Designed the interfaces that let sellers see what an AI sales agent was doing, know which signals to trust, step in where it mattered, and shape the agent over time. For a large financial services company.
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02Nursegrid: Scaling Recap's design system
Built the design system behind Recap, Nursegrid's celebration feature, establishing reusable patterns and brand consistency as the product scaled.
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03Tailorbird: Unifying a fragmented SaaS platform
Designed a product dashboard that unified fragmented features for a B2B multifamily real-estate platform serving 26 of the top 50 real estate owners in the country.
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04ISI Defense: Leading v5.0 through complex permissioning
Sole designer on v5.0 of a security platform for defense contractors. Owned the design system and the clearance-based permissioning logic under it, working directly with the engineering team.
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05SaltyCloud: Design system creation
Created a comprehensive design system and style guide for a risk-management platform, standardizing UI patterns across the product.
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06Custom Ink: A shared design language
Built a shared design system across Custom Ink's product surfaces and streamlined checkout, driving a 1.5% customer lift.
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07AccentCare: A website redesign for multiple audiences
Designed web and mobile wireframes and prototypes for a full website redesign of a healthcare organization, with close attention to accessibility and navigation across multiple distinct audiences.
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08Verizon: Privacy dashboard research and analysis
Conducted user research and interface analysis for a privacy-focused dashboard, translating findings into UX/UI recommendations for a clearer, more trustworthy experience.
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09Pfizer: An interactive dashboard for medical coverage
Designed an interactive dashboard system for managing medical coverage, combining user research with UX/UI design to make complex insurance information easier to navigate.
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